FEMALE RECEPTIONIST

Posted Jan 28      Surulere, Lagos, Nigeria
495 views

Ad details

JOB REQUIREMENT:
*Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
*Directs visitors by maintaining employee and department directories; giving instructions.
*Maintains security by following procedures; monitoring logbook; issuing visitor badges.
*Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
*Maintains safe and clean reception area by complying with procedures, rules, and regulations.
*Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
*Contributes to team effort by accomplishing related results as needed.
*Telephone Skills.
*Verbal Communication.
*Microsoft Office Skills.
*Listening, Professionalism.
*Customer Focus, Organization.
*Informing Others, Handles Pressure.
*Phone Skills, Supply Management.
*Dealing with bookings by phone, e-mail, letter, fax or face-to-face.
*Completing procedures when guests arrive and leave.
*Choosing rooms and handing out keys.
*Preparing bills and taking payments.
*Taking and passing on messages to guests.
*Dealing with special requests from guests (like booking theatre tickets or storing valuable items).
*Answering questions about what the hotel offers and the surrounding area.
*Dealing with complaints or problems.
*Excellent written and spoken communication skills.
*Strong customer service skills.
*A friendly and professional telephone manner.
*The ability to adapt to different guests.
*Patience and tact.
*The ability to stay calm under pressure and look after several things at once.
*Good problem solving skills.
*The ability to use computerised technology.
*A methodical approach to your work.
*Accuracy and attention to details.
QUALIFICATION
Minimum Of SSCE/ OND
MODE OF APPLICATION
Interested applicants should forward their Name, Phone Number, Qualification and Post applying for to the message box or to the Number displayed on this Advert. Not abiding to this Rules and Regulations will lead to TOTAL disqualifiction. Only the shortlisted candidates will cintacted for an Interview.
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₦95,000
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